About Us

Fatbeam, headquartered in Coeur d’Alene Idaho, is a provider of fiber-based network solutions to enterprise, healthcare, government, education, and residential customers. Fatbeam’s network includes over 1,250 fiber route miles operating in eight western states.

At Fatbeam we differentiate ourselves by offering fiber-based broadband solutions starting at 1Gbps all the way to 400Gbps and dark fiber solutions. Combined with a growing product portfolio to address our customers’ IT infrastructure needs, we bring a customer centric and service-oriented approach to doing business. With robust capital resources, we are ready and able to build the fiber-based infrastructure our customers need in the markets we serve. We believe in crafting solutions with customer input and then delivering the solutions that meet their needs now and in the future.

In short, we are driven, passionate, responsive and, most importantly, flexible.

Position Summary

The position of the Tower/Wireless Technician would be to install and repair wireless equipment for Fatbeam’s infrastructure and overall customer base. This position will report to our Engineering manager and the position would be based out of our Boise or Twin Falls, ID office.

Position Responsibilities

• Provide outstanding customer experience
• Communicate effectively both internally and externally with customers, vendors and other parties as required
• Make qualified decisions that will provide the best customer experience considering fiduciary responsibility to the company
• Install, diagnose, and maintain all wireless systems to ensure that the system is functioning per Fatbeam standards
• Provision wireless services and measure signal strength of all connections to ensure appropriate performance
• Perform inspections as required to validate performance
• Familiarity with tools and applications required
• Installation and troubleshooting of Cat5, Cat6 and fiber optic cable on customer premise, at Fatbeam aggregation sites and at tower sites
• Operate a vehicle in a safe manner
• Follow all Fatbeam filed procedures and protocols
• Share information across the organization through documented process and/or more informal modes of communication
• Ability to work flexible shifts and adapt to changing work schedules

Education/Certifications

• High School Diploma or General Education Degree.
• Climbing certification is a plus

Experience/Minimum Requirements

• Ability to work in a fast-paced high-volume work environment
• Be willing to travel
• Must be able to pass a background check and drug test
• Must be able to work overtime and on call as needed
• Must be a team player
• Excellent verbal, written, phone, and interpersonal skills
• Physically able and willing to climb, Climbing certification desirable
• Great attention to detail
• Lift and carry up to 70 lbs

 Compensation and Benefits

• Pay will be based on experience
• Fatbeam offers market competitive total compensation packages that consists of base pay, incentive compensation for many positions, equity based long term incentive compensation and a full array of robust benefits including health insurance, FSA/HSA accounts, 401K retirement plans, paid leave, and other benefits
• Above all, we offer a rewarding and performance-oriented culture where our employees feel valued and are part of a great team

Additional information

Fatbeam requires a background check and the acceptance of a basic non-compete documents for all employees. The background check takes 3-5 days. This offer would be pending upon the results of the background check. We will also need to confirm that your driving record will not prohibit us from adding you to our insurance policy for company vehicles. Lastly, to protect our intellectual property, confidential information, and client relationships, it is our policy to require that employees execute an Employee Conduct Agreement governing these matters. Your execution of this agreement is also a condition of this offer of employment. Your employment with Fatbeam is "at will", which means that you have the right to leave your employment with us at any time while Fatbeam also reserves the right to end the employment relationship at any time.

Fatbeam is an EEO employer.