GIS Technician

About Us

Fatbeam Fiber, headquartered in Coeur d’Alene, Idaho, is a leading provider advancing innovation and connecting communities with reliable, scalable, and flexible fiber-based internet solutions to carrier, commercial, government/education, healthcare and residential customers. Established in 2010, Fatbeam is one of the fastest growing fiber providers in the West with 150,000+ fiber miles across eight states and 150+ cities. Offering competitive pricing and stringent service level agreements, Fatbeam makes connectivity simple! In short, we are driven, passionate, responsive and, most importantly, flexible.

Position Summary

The GIS Technician supports Fatbeam’s fiber projects and GIS operations by performing essential field and office tasks, focusing on collecting, updating, and maintaining accurate geospatial records. Working alongside the GIS Analyst, this role is responsible for As-Builts, splice documentation, re-design work, and helping review or update designs using tools such as Comsof or other design software. The Technician helps ensure the precise documentation and data integrity is essential for successful FTTH deployments and ongoing network management. This position will be located in our Coeur d’Alene, ID office and will report to our Director of Digital Transformation & Automation.

Position Responsibilities

• Collect, organize, and update As-Built records for fiber projects, ensuring traceable and accurate documentation.
• Prepare and maintain splice documentation and records, including electronic and paper formats.
• Support project re-design tasks as directed by engineering or GIS staff—assist with revisions and markups in fiber layouts, maps, and diagrams.
• Assist with data entry, editing, and maintenance in GIS platforms such as 3-GIS, ArcGIS Online, and Comsof, under the direction of the GIS Analyst.
• Review telecom facilities maps and records—both underground and aerial—to verify accuracy and support the design or construction process.
• Support the GIS Analyst and design team in understanding and utilizing Comsof or other design tools for FTTH projects.
• Aid in compiling and updating maps, reports, and related design documents required for project tracking or permits.
• Perform basic spatial analysis and map preparation as requested.
• Assist with survey data review, aerials, and project field verification when required.
• Help integrate or convert files, such as AutoCAD and Google Earth formats, to ensure project records remain current.
• Provide occasional user support or training for GIS system users, following guidelines provided.

Education/Certifications

• High school diploma or equivalent required.
• Technical certification or coursework in GIS, CAD, or related field preferred.
• Valid driver’s license required.

Experience/Minimum Requirements

• 1+ years’ experience in GIS, surveying, or utility documentation preferred.
• Experience with ESRI products (ArcGIS, ArcPro, ArcGIS Online) and/or 3-GIS is a plus.
• Experience documenting fiber or other telecom infrastructure preferred.
• Familiarity with AutoCAD is a plus.
• Basic understanding of telecommunications concepts is beneficial.
• Willingness to travel locally as needed and perform occasional overnight stays.

Other Skills/Abilities

• Good organizational and recordkeeping skills.
• Detail-oriented, able to follow processes and maintain data accuracy.
• Working knowledge of Microsoft Office (Excel, Word).
• Ability to communicate professionally in person and in writing.
• Positive attitude and commitment to safety and professional conduct.
• Ability to work both independently and as part of a project team.
• Willingness to learn new tools, technical workflows, and fiber documentation practices.

Compensation and Benefits

• Fatbeam offers market competitive total compensation packages that consists of base pay, incentive compensation for many positions, equity based long term incentive compensation and a full array of robust benefits including health insurance, FSA/HSA accounts, 401K retirement plans, paid leave, and other benefits.
• Above all, we offer a rewarding and performance-oriented culture where our employees feel valued and are part of a great team.

Additional information

Fatbeam requires a background check and the acceptance of a basic non-compete documents for all employees. The background check takes 3-5 days. This offer would be pending upon the results of the background check. We will also need to confirm that your driving record will not prohibit us from adding you to our insurance policy for company vehicles. Lastly, to protect our intellectual property, confidential information, and client relationships, it is our policy to require that employees execute an Employee Conduct Agreement governing these matters. Your execution of this agreement is also a condition of this offer of employment. Your employment with Fatbeam is "at will", which means that you have the right to leave your employment with us at any time while Fatbeam also reserves the right to end the employment relationship at any time.

Fatbeam is an EEO employer.